Back in May I had mentioned that my coworker noticed the handle of the Bosch EVSE he was using was getting warmer and warmer (see post here).
Above is his first vehicle connector before being replaced.
Changing out the EVSE eventually fixed the problem but not before the 2nd vehicle connector also suffered some damage. Unfortunately his dealer did not feel the need to replace the 2nd damaged unit.
Fast forward to last week: He gets in his car to go to work and is greeted by a strange prompt in the car: “Am I still plugged in?” Not thinking much about it he dismissed the prompt and proceeded with his commute. At work everything went nuts: The dash board started flashing many errors and warnings, including the dreaded “Stop Safely Now” message and the car quit. He called Ford’s Roadside Assistance for a tow–which was very efficiently handled, he got text messages to his phone indicating which tow company was coming and when..if only other Ford operations worked so well. The tow truck driver even asked to see the owners manual to clarify how to tow the car.
Once the car was at the dealer he prepared for the worst (since most of his experiences with the dealer have been less than satisfactory). They replaced the charge plug and harness, the LED ring and the 12V battery in the car (With the damage to the old plug the car was left in a state where it thought it was plugged in and thought it wasn’t plugged in thus keeping the 12V electronics in the car alive enough to drain & damage the 12V battery which is why the car freaked out). The dealer even kept the car overnight after all the fixes were done “for observation” to ensure that all was well and working before returning it.
Happily after a weekend of putting 50+ miles on the car it seems to be back to its quirky self again, and plugging a charger in is no longer a delicate operation…
Here is hoping this is the last story I hear from him about car malfunctions! (He is now investigating a completely new EVSE.)